With an extensive mechanical services background, we are able to offer a comprehensive turnkey service for any site or specialist situation. 

We provide a completely independent and unbiased selection of equipment which ensures our clients get the most appropriate specification for each job.

Sprinkler Service & Maintenance

Our Service & Maintenance department take a robust approach to ensuring all equipment is maintained in accordance with the manufacturer’s recommendations, and the requirements of BS EN 12845:2015 for commercial installations or BS 9251:2014 for residential and domestic installations.

A true 24-hour callout service with options up to a 4-hour response time is available to all contract clients. We work closely with all of our clients and suppliers to ensure that a fully scheduled, efficient and cost-effective service is provided at all times.

We provide a bespoke service and maintenance agreement that is tailored to suit each client’s individual requirements. Our range of service agreements vary from individual homes and businesses to social housing, care homes and universities. No matter the size or scale of your sprinkler system, we are fully committed to guaranteeing it will perform when it matters.

Our extensive experience and dedication to great service has meant our clients have stayed with us year on year.

Fire advice and service that can help save lives

Survey & Design

Sureserve Fire & Electrical provides accurate and detailed designs for all types of applications. As a fully accredited company, we have proven our ability to produce system designs that meet the stringent requirements set out in regulatory standards.

We work closely with our clients and other trades to provide the best possible design solutions to all our projects. Our team of designers have extensive industry experience which has allowed us to provide practical solutions to any potential issues before they reach construction phase.

Sprinklers are a specialised trade and with many kinds of systems on the market we can help select the right product for your application and happy to offer our expertise at the planning stage.

The Design Process

The design of a Residential sprinkler system is more demanding than it first appears. Each sprinkler head must be positioned to ensure that the protected room is covered correctly as well as being sympathetic to the visual look of the ceiling as a whole. Then the pipe routes need to be worked out along with the diameter of the pipes.

All this information is fed into software programs where fine tuning is carried to ensure compliance with the relevant standards. This process can take as little as a few hours to several weeks, depending on the size and complexity of the building.

Designing the Sprinkler System for your Building

All our designs take into account BS9251 and any other relevant technical/guidance documents.

On receipt of suitable drawings of the building to be protected, the design engineers will start by adding fire sprinkler heads in accordance with the requirements of BS9251 and manufacturers recommendations.

The sprinkler system pipe work is then added to connect the fire sprinkler heads to the supply, which will either be a direct water supply from an incoming mains pipe or a water storage tank with a fire pump set.

Full Hydraulic Calculations, (FHC), are then carried out using Canute software. This will determine the water flow and pressure required by the system.

The sprinkler pipe network is then balanced by changing pipe diameters. This ensures that all the sprinkler heads in the system will perform in accordance with the British Standard and that the design is the most cost efficient. The system water requirements will be noted on the design document.

Normally the drawings supplied to us will include the lighting layout for the property. Our design engineers will, as far as possible, line up the fire sprinklers with the lighting plan. Any problematic areas will be discussed with the client to come up with a solution that satisfies both the British Standard and that of the client’s wishes.

The design drawings will then be forwarded to the client for approval. After approval, a design document will be prepared and forwarded whilst working drawings will be prepared for use by the installation engineers.

If any deviations from the design drawings are required during installation, these are noted and forwarded to the design engineers who will make any adjustments that may be required.

Completion of Sprinkler System

On completion of the installation, system commissioning will be carried out including a full flow test. The flow test results are compared with the design calculations to ensure full compliance with the design and the relevant standards.

Following commissioning the design engineers will provide ‘as fitted’ drawings, which will form part of the O&M manual and/or user’s guide.

Installation

Domestic Sprinkler Systems

There’s a growing need for domestic sprinkler systems in the UK. Demand is at an all-time high, and the popularity of residential sprinkler heads is only going to strengthen further.

Thankfully we can install domestic sprinkler heads to property owners throughout the whole of the UK, fitting systems that are discreet yet vital for safety within the home. At Sureserve Fire & Electrical we know how critical these systems are to people and property.

Building control officers demand category 1 domestic sprinklers are installed to BS9251:2014 but what does this mean?  

Sprinkler systems have to comply with the latest industry standards. Our systems do, to ensure they are totally compliant with the latest standards we always ensure they for fill the following criteria:-

• Sprinkler heads professionally installed in all areas, excluding wet rooms under 5 square meters and storage space under 2 square meters.
• Constant water supply ready to feed the sprinkler system.
• Alarm device either electrical or mechanical which triggers at first sign of danger.

All of the residential and concealed sidewall sprinkler systems we supply, and install are designed to work with the greatest efficiency. They operate with 1 or 2 sprinklers for a period of 10 minutes at the minimum flow rate required.  

System requirements for any project typically involve:

• Drawings issued to our designer in a DWG format (AutoCAD) or equivalent to allow the design to be carried out.
• We will consult with your architect & coordinate lighting and any other services (if applicable).
• Our engineers will install 1st fix pipework above ceiling.
• Sprinkler heads are fitted to suit, leaving a protective cover to allow for ceiling to be installed.
• The control valve will be fitted ready for connection to the incoming utility main or from the booster pump set.

Residential Sprinkler Systems

All residential care homes and large residential complexes should consider installing a Category 2 or 3 residential sprinkler system to prevent the spread of fire.

For your residential sprinkler system to comply to BS9251:2014, they will have to meet the following specifications:

• Sprinkler heads professionally installed in all areas, excluding wet rooms under 5 square meters and storage space under 2 square meters.
• Constant water supply ready to feed the sprinkler system.
• Alarm device either electrical or mechanical which triggers at first sign of danger.

Our residential sprinkler systems are designed to operate between 2-4 sprinklers for a period of 30 minutes at the minimum calculated flow rate.

System requirements for any project typically involve:

• Drawings issued to our designer in a DWG format (AutoCAD) or equivalent to allow the design to be carried out.
• We will consult with your architect & coordinate lighting and any other services (if applicable).
• Our engineers will install 1st fix pipework above ceiling.
• Sprinkler heads are fitted to suit, leaving a protective cover to allow for ceiling to be installed.
• The control valve will be fitted ready for connection to the incoming utility main or from the booster pump set & tank.

All of our domestic sprinkler solutions are tailored to the site requirements of our customers and installed to the highest standards by our competent engineers.