Providor
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History
Providor was formed in 1998, providing industry leading installation, maintenance, servicing and gas repairs to metering systems in domestic and commercial properties for many suppliers and contractors around the UK.
Who we work with
We continually strive to maintain strong relationships with our clients, manufacturers, suppliers and employees. These relationships are at the heart of what we do.
Senior Management Team
At Providor we truly believe that our staff are the people who make a difference to our clients and their customers. The customer experience is key to great customer service but this can only be achieved by having great employees. Our culture of being 'One Providor' means that every single person is committed to this goal.
Department Leads
Our teams benefit from experienced and professional management who ensure our people work in inspiring, productive environments.
Meet the Team
From the Senior Management Team to every Field Metering Engineer, our commitment to achieving a great customer experience is of paramount importance.
Accreditations
Our work involves a wide range of technical skills. It takes us into many different environments. We also handle a range of materials, operate various kinds of machinery and strive to minimise our impacts on the environment.
Case studies
Find out more about the projects we’re proud to be a part of.
The Sureserve Foundation
The Sureserve Foundation supports individuals, families and communities achieve fuel efficiency and in turn, lessen the financial burden of high gas and electric bills. We work with industry partners to achieve our goals.
About us
Providor delivers market leading smart metering services across the UK. Amongst our highly skilled, fully qualified and customer-centric engineers we offer solutions in all pressure tiers from low pressure up to intermediate pressure.
Domestic smart metering
By 2025 smart meters will be rolled out to all homes and small businesses, as part of a plan to reduce the UK's carbon footprint.
Data management
Providor maintain and install electricity metering assets for a number of UK energy suppliers. This includes an integrated end to end data management solution to support portfolio management.
What we do
Providor deliver domestic smart metering services and have completed tens of thousands successful installations across the country to date.
Energy
We work within the energy market delivering vital services to energy companies, businesses, landlords and homeowners.
Industrial and commercial
We are perfectly positioned to deliver market leading services to clients in the industrial and commercial sectors.
Markets
Our business is focused on delivering a comprehensive and high quality service in the target market of energy services as well as for industrial and commercial buildings.
Customer services
If you would like to contact us regarding a complaint, here is all the information you'll need to make the complaint and the level of service you can expect to receive from our Customer Service team here at Providor.
Satisfaction survey
Excellent customer service is at the heart of what we do, and we are always interested in finding out from residents about how we have performed.
Residents
We are committed to ensuring that both our customer service and service delivery is always to the highest standard.
Our communities
We place the communities in which we work at the heart of everything we do.
Our people
Our people, their abilities and talents along with their effect on our customers’ lives is central to our ongoing success and in realising our positive vision for the future of the business.
Our customers
Every year we serve hundreds of thousands of end customers when we are contracted to deliver work schemes for Public Sector clients across the UK.
Our environment
When planning, undertaking and delivering our work, how best to protect the natural environment and help sustain it for the future is always a key consideration for our business.
Sureserve Foundation
Sustainability
Providor is committed to helping to create and sustain successful and cohesive communities where people want to live and work.
Contact us
If you would like to get in touch, you can find all our office locations and contact details here.
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